• We service locations within 15 miles of South Mecklenburg High School for our yard art displays with free delivery. We will service up to 20 miles with an additional delivery fee. To verify that you are within our delivery area please use our service area map via the link below. Simply input your address to see the distance from our base location.

• Pricing includes your personalized greeting, delivery, set up, and pick up. We offer tiered pricing with different options to choose from starting at $85. Double names/twins are extra.. Please note there will be a rush fee added if a request is submitted less than 24 hours before the event. If our online ordering system will not let you order due to a late reservation please contact us via email queencityyardart@gmail.com or 704-951-4155.

• We will do our best to accommodate your requests, but our top priority is to give amazing customer service while upholding our gold star standard for delivery and installation. If our online booking system is showing we are booked or not allowing you to book due to a late request please call us at 704-951-4155. Please note we do charge a rush fee for any displays with less than 24 hours notice.

• We use metal stakes to attach the letters and signs to your yard. The height of the pieces varies, depending on the design. The metal stakes are pushed into the ground (hence why we ask you to water the lawn the day of installation – a softer ground makes for easier installation) to ensure they are stable. Don't have a grassy area or do you have a new construction yard filled with hard rock? No problem! We have wooden stands that can be used on turf, cement or hard floors like a ballroom! Please be sure to note on your order if wooden stands are needed.

• We typically install in the morning between 5:00-9:00 am except in May/June which is 5-11 am and pick up the next morning. Unfortunately, we are not able to provide a specific time of install or pick up due to the varying number of daily installs and their locations. We do text you the day before with an ETA and the day of when we are on the way to your home.

• Extra days are available for $35 or 2 additional days for $50. If you need longer than 3 days please reach out to us prior to booking your display.

• Book as soon as possible to ensure your colors, theme and date are available. Bookings are a first come, first serve basis. If someone else books the same theme on the same day before you do, that theme/piece will not be available

• Yes, we do accept custom orders including your business, event or school logo. We do require a minimum of 3 weeks notice so that we have time to design and print your custom yard card pieces. Please contact us prior to ordering.

We don't mind a little liquid falling from the clouds, and most of the time we can find a rainbow somewhere nearby to enjoy. Our yard cards are made of durable and waterproof corrugated plastic so they will hold up just fine. The only reasons we would need to cancel due to weather are high wind speeds, lightning or sleet/snow/ice creating unsafe conditions on the roads. Please view our policies page to review our inclement weather policy.

• Absolutely– with one caveat. We don't want to ruin surprises. but there must be at least one adult in the home that knows we are coming, and you must agree to share our policies and procedures with them. As with all installs, we will place a small sign out of the way of your greeting to identify Queen City Yard Art as the company that placed the yard card.

• We will give you a full refund if notified in writing 7 days in advance. Any display cancelled with less than 7 days notice will receive a credit for a future booking date, based on our availability. Please note there is a $5 processing fee to cancel an order. You can reschedule at no charge. In the event of severe weather or hurricane, yard card rentals will be canceled and will be notified immediately. You will be given the option to reschedule for another date, or request a full refund. Please see our terms and conditions for further information.

Graduation season is one of our busiest times, so we recommend booking your graduation yard sign as early as possible to secure your preferred date. We offer custom yard greetings for preschool, high school, and college graduations, so whether you're planning a small home celebration or a large event, reserving in advance ensures availability.

Yes! One of our package options include the option to choose a custom phrase, the graduates name, and colors. Any custom artwork requires 3 weeks notice and subject to additional charges.

All displays are a one day rental. We install the morning of between 9am-11am and will pick up the following morning (unfortunately, we are not able to provide a specific time of install or pick up due to the varying number of daily installs and locations of our installs). Additonal add-on days are available if you would like to rent the display for more than 1 day.

We deliver our yard signs in South Charlotte, Matthews, Pineville, Weddington, Ballantyne, Waxhaw, Indian Land, and parts of Rock Hill and Fort Mill. Our service area is a 15-mile radius from South Mecklenburg High School. If you are outside of our 15-mile service area, we can make deliveries for additional fees. We also have a service map available for you to check your location to see if you qualify for delivery.

Our marquee letters are 3’ and numbers are 4’ tall and 2-3’ wide depending on the number or letter. Each marquee has RGB light bulbs which allow us to change the color of the bulbs from white to blue, red, green, cyan or purple.

Our marquee lights are made out of heavy quality metal and finished with a polished white paint for a classic look.

Yes our marquees can be set up outdoors, however, an alternate indoor location must be provided if there is a chance of inclement weather. We also need access to at least one 3 prong AC outlet, if not you must provide or rent a generator.

No, we will need access to an outlet to plug in the lights (we do provide extension cords).

No, once we set up the lights guests or other vendors are not allowed to move them. We are happy to adjust the setup while we are on site, but due to our insurance policy we are the only ones allowed to setup and breakdown the marquees.

Your rental includes use of your marquee lights for up

to 12 hours, however, you can extend your rental if needed.

Our delivery fee is based on your venue location. We deliver, set up and pick up our marquee displays within a 30-mile radius of South Meck High School.